Policies & Terms.
Welcome to maxumax.my. By accessing our website and placing an order with us, you agree to the following terms and policies.
1. Privacy Policy.
We respects your privacy and is committed to protecting your personal data in accordance with applicable laws and regulations.
Information We Collect
When you visit our website or make a purchase, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Addresses
- Order and Transaction Details
- IP address, device type, and browser information
How We Use Your Information
Your personal information is used strictly for the following purposes:
- To process, fulfill, and deliver your orders
- To communicate with you regarding orders, refunds, or customer support
- To improve our website, products, and services
- To detect, prevent, and address fraud or unauthorized transactions
- To comply with legal and regulatory requirements
Sharing of Information
We do not sell, rent, or trade your personal data. Your information may only be shared with trusted third parties such as:
- Payment service providers
- Shipping and logistics partners
- Government or regulatory authorities when required by law
Payment Security
All payments are securely processed through reputable third-party payment gateways. maxumax.my does not store or have access to your credit card or banking details.
Cookies
Our website may use cookies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings.
Data Protection
We implement reasonable administrative, technical, and security measures to safeguard your personal information against unauthorized access, misuse, or disclosure.
2. Refund & Return Policy.
Thank you for shopping with maxumax.my.
Return Period
3 – 5 DAYS
From the date you receive your order.
Eligibility
Items must be unused, unworn, original condition, intact labels/tags, and proof of purchase required.
How to Request a Return
CONTACT US VIA EMAIL AT: MAXUMAX.MY@GMAIL.COM
Include the following details:
- Customer Name
- Order Number
- Reason for Return
- Clear Photos
Refund Process
- Items inspected upon receipt
- Issued to original payment method
- 7–14 working days processing
Non-Refundable Items
- Promotional or discounted items
- Used, worn, or damaged items
- Digital products
Shipping Costs
- • Return shipping costs are the responsibility of the customer
- • Original shipping fees are non-refundable
- • Shipping costs refunded only for defective/incorrect items
3. Shipping Policy.
Orders are processed within 1–3 working days after payment confirmation. Delivery times may vary depending on location and courier service.
maxumax.my is not responsible for delays caused by courier services, customs clearance, weather conditions, or other unforeseen circumstances beyond our control.
4. Changes.
maxumax.my reserves the right to amend, update, or modify these policies at any time without prior notice. Any changes will take effect immediately upon being published on this page.
5. Contact Us.
If you have any questions, please reach out:
- maxumax.my@gmail.com
- https://maxumax.my
- +60143436496
MAXUMAX POLICY DATALINK #2026.02.16